Our Commitment to Responsible Gaming
Jet 7 believes online entertainment is only truly enjoyable when it's experienced mindfully and in control. Our platform places the financial and mental well-being of every user in Bangladesh above all else. Gaming is a form of entertainment — not a livelihood or a solution to financial problems — and that's a message we always want our users to keep in mind.
We want to make sure that your time on jet 7 never comes at the cost of your family, work, or health. To support this, we have put in place a range of technical and assistance measures to help you stay in control of your gaming habits. Responsible gaming is not a restriction — it's a commitment to your long-term enjoyment and wellbeing.
Our support team is available 24/7, every day of the week. For any concerns or questions, reach us at support@jet7.im — we always respond with empathy and professionalism. Your trust and safety are our highest responsibility.
Recognise the Signs of Risky Behaviour
Gaming problems don't always appear overnight — they develop gradually and can be hard to recognise in the early stages. If you notice any of the signs below in yourself or someone close to you, it's time to pay attention. Awareness is the first step toward protection.
- Chasing losses with bigger bets
- Delaying bill or debt payments to fund gaming
- Borrowing money from family or friends without their knowledge
- Feeling restless or irritable when unable to game
- Neglecting relationships, work, or studies
- Lying or being secretive about gaming
- Spending far more time gaming than planned
- Repeated failed attempts to stop gaming
- Cutting back on sleep or meals to keep gaming
- Prioritizing gaming over time with family or friends
- Losing interest in hobbies or leisure activities
- Spending time consumed by thoughts about gaming
If any of the above signs appear regularly, don't wait — reassess your gaming habits now. Use jet 7's self-assessment tool or reach out to our support team directly. Remember, asking for help is a sign of strength, not weakness.
Smart Tips for Budget & Time Management
The most effective approach to responsible gaming is setting a clear budget and time limit before you start. Base these limits on your monthly income, expenses, and savings goals — never wager money you cannot afford to lose. jet 7 believes your gaming budget should be a small part of your overall entertainment spend, just like going to the cinema or eating out.
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1Set a weekly limit: Set a weekly gaming budget in advance and take a break if you exceed it. Setting a deposit limit in your account settings is an effective way to reduce the risk of overspending.
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2Set a daily session time limit: Set a timer before you start gaming. When time is up, end the session — no matter how exciting the moment is. Taking regular breaks keeps your decision-making sharp.
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3Don't chase your losses: Resist the urge to place bigger bets to recover losses from one or more sessions. This mindset is known as "chasing losses" and is one of the leading causes of serious financial harm.
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4Set a win target: Set a target — and when you reach it, stop. Chasing bigger wins after a good session often leads to losing what you've already earned. Enjoy the win and take a break at the right time.
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5Avoid gaming when emotions are running high: Gaming while angry, frustrated, lonely, or stressed increases the likelihood of making risky decisions. Only game when you're in a good headspace.
Jet 7 Self-Control Features
Our platform offers a range of practical tools to help you stay in control of your gaming habits.
Deposit Limit Settings
Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately once set, and increasing them requires a waiting period — this helps protect you from impulsive decisions.
Breaks & Cooling-Off
You can take a voluntary cooling-off break of anywhere from 24 hours to 30 days whenever you need one. During this period, you won't be able to log in or play, giving you the space to step back and reconsider with a clear head.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can opt for self-exclusion. Once activated, your account will be fully suspended for a set period and cannot be reactivated before that period ends.
Gaming History Review
You can view your gaming history, total spend, and session duration from your account at any time. Reviewing this information regularly makes it easier to stay aware of your own habits.
Opt Out of Promotional Communications
You can opt out of promotional emails or SMS at any time. During self-exclusion, all marketing communications are stopped automatically.
Direct Support
Our support team is ready to assist you directly with any issue. Requests related to gaming controls are handled on a priority basis.
Our Policy on Protecting Minors
Jet 7 strictly prohibits anyone under the age of 18 from opening an account or gaming on the platform. Age verification is mandatory at registration, and we may request additional identification documents in any case that raises concern. Keeping children and teenagers away from online gaming is a shared responsibility — for every family and for us.
If any underage members of your household use your device, make sure your jet 7 account is protected with a strong password and that you log out after every session. Avoid saving your password in the browser and never share your account details. Parents can also install parental control software on their devices to prevent children from accessing unsuitable sites.
We believe that alongside technical controls, family awareness and open conversations are the most effective ways to protect children and young people. jet 7 is committed to promoting responsible media use and digital literacy. If you suspect a minor is using our platform, please notify us immediately at support@jet7.im — we will act promptly.
Life Balance & Professional Support
For a balanced life, gaming should be a small, enjoyable part of your day — not your whole world. Maintaining a healthy balance with family, friends, work, education, hobbies, and physical wellbeing is the key to long-term happiness and peace of mind. jet 7 wants you to enjoy gaming as a form of entertainment, not as an obligation or a source of stress.
If you feel that gaming is disrupting your daily life or that you can no longer manage it on your own, seeking professional help is a completely normal and courageous decision. Mental health services in Bangladesh are more accessible than ever — speaking with a counsellor or psychiatrist can make a real difference. Talking about mental health is not a weakness; it's an important act of self-care.
Regular exercise, adequate sleep, a balanced diet, and social connection are the foundation of good mental health. Use your time away from gaming to spend with family, pursue hobbies you enjoy, or simply take a walk outdoors. jet 7 always wants every one of our users to be physically and mentally well.
For mental health support, please contact the National Mental Health Helpline in Bangladesh.
Helpline: 16789 (Government Mental Health Service)
Contact us for any assistance with gaming controls, temporary account suspension, or self-exclusion.
Email: support@jet7.im