Jet 7 Privacy Policy — Your Data, Our Responsibility
This policy clearly explains how your personal data is collected, used, and protected on the jet 7 platform. We place the highest importance on the privacy of users in Bangladesh.
What Information We Collect
When you register on the jet 7 platform, we collect basic account information including your name, email address, phone number, and date of birth. This information is used to verify your identity and keep your account secure. Age verification is mandatory for users in Bangladesh, which is why date of birth is required. We only collect data that is directly necessary to provide our services.
- Full Name & Email Address
- Mobile Number (Bangladesh numbers preferred)
- Date of Birth (for age verification)
- Username & Password (encrypted)
While you use jet 7, your device type, operating system, browser version, IP address, and screen resolution are automatically collected. This information is used to ensure platform performance and detect unusual login activity. For mobile devices, device ID and network information may also be collected.
For BDT transactions, your mobile banking number, deposit and withdrawal amounts, and transaction timestamps are recorded. Full card numbers or bank account details are never stored on jet 7 servers — this information is processed through encrypted channels with our payment gateway providers. Financial transaction records are retained for the period required to meet legal obligations.
We collect information about the games you've played, time spent on the platform, promotions used, and your betting history. This data is analysed to enhance your experience and support Responsible Gaming. Unusual gaming behaviour is flagged so that assistance can be provided where needed.
Purpose of Data Use
Data collected by jet 7 is used solely for specific, legitimate purposes. Your information is never used for unauthorised purposes or sold to third parties. There is a clear business or legal reason behind every use of your data, as detailed below.
Your data is used to manage registration, login verification, password resets, and overall account security.
Financial information is required for BDT deposits, withdrawals, and gaming balance management.
New offers, bonuses, and important updates are sent to you via email or SMS.
Usage patterns are analysed to continuously improve the gaming experience and overall platform performance.
Your data is analysed to detect suspicious activity and protect your account from unauthorised access.
Records and data required to comply with applicable laws and regulations in Bangladesh are retained and stored accordingly.
Cookies & Tracking Technologies
The jet 7 platform uses cookies and similar technologies to function properly. Cookies are small text files stored in your browser that help the platform remember your preferences and session details. Without cookies, login sessions, language preferences, and game settings cannot be maintained.
We use three types of cookies: essential cookies, functional cookies, and analytics cookies. Essential cookies are required for core platform operations and cannot be disabled. Functional cookies enable a personalised experience, such as remembering your language and display preferences. Analytics cookies help us understand how the platform is used, but they do not collect personally identifiable information.
You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect the functionality of certain platform features. jet 7 never uses third-party advertising tracking cookies, and your browsing behaviour is not shared with external ad networks. On the mobile app, device-level session tokens are used in place of cookies, adhering to the same security standards.
Data Storage & Security Measures
Jet 7 uses industry-standard encryption technology to keep your personal information secure. Sensitive data — especially passwords and payment details — is always stored in encrypted form. All data in transit is protected using the TLS protocol, ensuring your information remains completely safe during transmission. Server access is strictly controlled, and only authorized personnel can access specific data.
How long we retain data depends on the type of information and applicable legal requirements. Data for active accounts is retained for as long as the account remains open. Financial transaction records are kept for the period required under Bangladesh's financial regulations. Upon account closure, a process to delete personally identifiable information is initiated, though certain records must be retained for a defined period due to legal obligations.
Our security team continuously monitors the system and responds swiftly to any potential threats. In the event of a data breach, we will notify affected users within the legally required timeframe and take all necessary remedial action. We also offer two-factor authentication (2FA) to provide an extra layer of protection for your account.
Data Sharing with Third Parties
Jet 7 never sells your personal data to third parties. However, limited information may be shared with select trusted partners as necessary to deliver our services. Any such sharing is governed by strict agreements, and all partners are required to uphold our privacy standards.
Limited financial information is shared with authorised payment gateway providers for the purpose of processing transactions. These providers receive only the data necessary to complete a transaction and may not use it for any other purpose. Technology service providers, such as hosting and security companies, may also access limited data, but strictly for their designated functions.
In response to lawful requests from legal authorities, information may be disclosed in accordance with applicable laws in Bangladesh. In such cases, we will only provide data we are legally obligated to share and will notify you where possible. In the event of a business merger or acquisition, users will be given advance notice before any data transfer takes place, and the same privacy protections will be maintained.
Your Rights & Policy Updates
As a jet 7 platform user, you have several important rights regarding your personal data. You can view and verify the information stored in your account at any time. Many details can be updated directly from your account settings, and for more complex changes, our support team is available to assist.
You can request to know what personal data we hold about you and receive a copy of it.
You can contact us to correct any inaccurate or incomplete information, and we will act promptly.
If you close your account, you can request deletion of personal data that is not subject to legal retention obligations.
This privacy policy may be updated from time to time. If significant changes are made, we will notify you via your registered email or SMS and display a clear notice on the platform. The effective date of any updated policy will always be shown at the top of this page. Continued use of jet 7 following an update constitutes your acceptance of the revised policy. For any questions or concerns, please contact our support team at support@jet7.im — we typically respond within 24 hours.